Helpdesk & Support · Usage Comparison
Zendesk vs Kustomer
Both are helpdesk & support tools. 42,311 ecommerce stores run Zendesk; 824 run Kustomer. Measured usage, side by side.
Zendesk is installed on more stores - 42,311 vs 824 among the stores Galadon tracks.
Export Zendesk stores →
| Metric | Zendesk | Kustomer |
|---|---|---|
| Stores using it | 42,311 | 824 |
| Share of tracked stores | 2.16% | 0.04% |
| Median store revenue | $68,944 | $295,129 |
| Avg store rating | 3.68★ | 3.29★ |
| Most common store category | /Apparel | /Travel/Air Travel |
| Top country | US | US |
Zendesk vs Kustomer - FAQ
Which is more popular, Zendesk or Kustomer?
Zendesk is installed on more stores - 42,311 vs 824 among the stores Galadon tracks.
Do stores use both Zendesk and Kustomer?
Zendesk and Kustomer are rarely installed together - most stores run one or the other.
What kind of stores use Zendesk vs Kustomer?
Zendesk is most common among /Apparel stores, while Kustomer is most common among /Travel/Air Travel stores.