Helpdesk & Support · Usage Comparison
Zendesk vs Gladly
Both are helpdesk & support tools. 42,311 ecommerce stores run Zendesk; 436 run Gladly. Measured usage, side by side.
Zendesk is installed on more stores - 42,311 vs 436 among the stores Galadon tracks.
Export Zendesk stores →
| Metric | Zendesk | Gladly |
|---|---|---|
| Stores using it | 42,311 | 436 |
| Share of tracked stores | 2.16% | 0.02% |
| Median store revenue | $68,944 | $646,209 |
| Avg store rating | 3.68★ | 3.45★ |
| Most common store category | /Apparel | /Apparel |
| Top country | US | US |
Zendesk vs Gladly - FAQ
Which is more popular, Zendesk or Gladly?
Zendesk is installed on more stores - 42,311 vs 436 among the stores Galadon tracks.
Do stores use both Zendesk and Gladly?
Zendesk and Gladly are rarely installed together - most stores run one or the other.
What kind of stores use Zendesk vs Gladly?
Zendesk is most common among /Apparel stores, while Gladly is most common among /Apparel stores.