Helpdesk & Support · Usage Comparison
Tidio vs Zendesk
Both are helpdesk & support tools. 18,558 ecommerce stores run Tidio; 42,311 run Zendesk. Measured usage, side by side.
Zendesk is installed on more stores - 42,311 vs 18,558 among the stores Galadon tracks.
Export Zendesk stores →
| Metric | Tidio | Zendesk |
|---|---|---|
| Stores using it | 18,558 | 42,311 |
| Share of tracked stores | 0.95% | 2.16% |
| Median store revenue | $38,724 | $68,944 |
| Avg store rating | 4.13★ | 3.68★ |
| Most common store category | /Apparel | /Apparel |
| Top country | US | US |
Tidio vs Zendesk - FAQ
Which is more popular, Tidio or Zendesk?
Zendesk is installed on more stores - 42,311 vs 18,558 among the stores Galadon tracks.
Do stores use both Tidio and Zendesk?
Tidio and Zendesk are rarely installed together - most stores run one or the other.
What kind of stores use Tidio vs Zendesk?
Tidio is most common among /Apparel stores, while Zendesk is most common among /Apparel stores.