Helpdesk & Support · Usage Comparison
Tidio vs Kustomer
Both are helpdesk & support tools. 18,558 ecommerce stores run Tidio; 824 run Kustomer. Measured usage, side by side.
Tidio is installed on more stores - 18,558 vs 824 among the stores Galadon tracks.
Export Tidio stores →
| Metric | Tidio | Kustomer |
|---|---|---|
| Stores using it | 18,558 | 824 |
| Share of tracked stores | 0.95% | 0.04% |
| Median store revenue | $38,724 | $295,129 |
| Avg store rating | 4.13★ | 3.29★ |
| Most common store category | /Apparel | /Travel/Air Travel |
| Top country | US | US |
Tidio vs Kustomer - FAQ
Which is more popular, Tidio or Kustomer?
Tidio is installed on more stores - 18,558 vs 824 among the stores Galadon tracks.
Do stores use both Tidio and Kustomer?
Tidio and Kustomer are rarely installed together - most stores run one or the other.
What kind of stores use Tidio vs Kustomer?
Tidio is most common among /Apparel stores, while Kustomer is most common among /Travel/Air Travel stores.