Helpdesk & Support · Usage Comparison
Tidio vs Gladly
Both are helpdesk & support tools. 18,558 ecommerce stores run Tidio; 436 run Gladly. Measured usage, side by side.
Tidio is installed on more stores - 18,558 vs 436 among the stores Galadon tracks.
Export Tidio stores →
| Metric | Tidio | Gladly |
|---|---|---|
| Stores using it | 18,558 | 436 |
| Share of tracked stores | 0.95% | 0.02% |
| Median store revenue | $38,724 | $646,209 |
| Avg store rating | 4.13★ | 3.45★ |
| Most common store category | /Apparel | /Apparel |
| Top country | US | US |
Tidio vs Gladly - FAQ
Which is more popular, Tidio or Gladly?
Tidio is installed on more stores - 18,558 vs 436 among the stores Galadon tracks.
Do stores use both Tidio and Gladly?
Tidio and Gladly are rarely installed together - most stores run one or the other.
What kind of stores use Tidio vs Gladly?
Tidio is most common among /Apparel stores, while Gladly is most common among /Apparel stores.