Helpdesk & Support · Usage Comparison
Kustomer vs Zendesk
Both are helpdesk & support tools. 824 ecommerce stores run Kustomer; 42,311 run Zendesk. Measured usage, side by side.
Zendesk is installed on more stores - 42,311 vs 824 among the stores Galadon tracks.
Export Zendesk stores →
| Metric | Kustomer | Zendesk |
|---|---|---|
| Stores using it | 824 | 42,311 |
| Share of tracked stores | 0.04% | 2.16% |
| Median store revenue | $295,129 | $68,944 |
| Avg store rating | 3.29★ | 3.68★ |
| Most common store category | /Travel/Air Travel | /Apparel |
| Top country | US | US |
Kustomer vs Zendesk - FAQ
Which is more popular, Kustomer or Zendesk?
Zendesk is installed on more stores - 42,311 vs 824 among the stores Galadon tracks.
Do stores use both Kustomer and Zendesk?
Kustomer and Zendesk are rarely installed together - most stores run one or the other.
What kind of stores use Kustomer vs Zendesk?
Kustomer is most common among /Travel/Air Travel stores, while Zendesk is most common among /Apparel stores.