Helpdesk & Support · Usage Comparison
Kustomer vs Help Scout
Both are helpdesk & support tools. 824 ecommerce stores run Kustomer; 2,070 run Help Scout. Measured usage, side by side.
Help Scout is installed on more stores - 2,070 vs 824 among the stores Galadon tracks.
Export Help Scout stores →
| Metric | Kustomer | Help Scout |
|---|---|---|
| Stores using it | 824 | 2,070 |
| Share of tracked stores | 0.04% | 0.11% |
| Median store revenue | $295,129 | $87,377 |
| Avg store rating | 3.29★ | 3.95★ |
| Most common store category | /Travel/Air Travel | /Apparel |
| Top country | US | US |
Kustomer vs Help Scout - FAQ
Which is more popular, Kustomer or Help Scout?
Help Scout is installed on more stores - 2,070 vs 824 among the stores Galadon tracks.
Do stores use both Kustomer and Help Scout?
Kustomer and Help Scout are rarely installed together - most stores run one or the other.
What kind of stores use Kustomer vs Help Scout?
Kustomer is most common among /Travel/Air Travel stores, while Help Scout is most common among /Apparel stores.