Helpdesk & Support · Usage Comparison
Gorgias vs Zendesk
Both are helpdesk & support tools. 19,162 ecommerce stores run Gorgias; 42,311 run Zendesk. Measured usage, side by side.
Zendesk is installed on more stores - 42,311 vs 19,162 among the stores Galadon tracks.
Export Zendesk stores →
| Metric | Gorgias | Zendesk |
|---|---|---|
| Stores using it | 19,162 | 42,311 |
| Share of tracked stores | 0.98% | 2.16% |
| Median store revenue | $142,628 | $68,944 |
| Avg store rating | 4.01★ | 3.68★ |
| Most common store category | /Apparel | /Apparel |
| Top country | US | US |
Gorgias vs Zendesk - FAQ
Which is more popular, Gorgias or Zendesk?
Zendesk is installed on more stores - 42,311 vs 19,162 among the stores Galadon tracks.
Do stores use both Gorgias and Zendesk?
Gorgias and Zendesk are rarely installed together - most stores run one or the other.
What kind of stores use Gorgias vs Zendesk?
Gorgias is most common among /Apparel stores, while Zendesk is most common among /Apparel stores.