Helpdesk & Support · Usage Comparison
Gorgias vs Kustomer
Both are helpdesk & support tools. 19,162 ecommerce stores run Gorgias; 824 run Kustomer. Measured usage, side by side.
Gorgias is installed on more stores - 19,162 vs 824 among the stores Galadon tracks.
Export Gorgias stores →
| Metric | Gorgias | Kustomer |
|---|---|---|
| Stores using it | 19,162 | 824 |
| Share of tracked stores | 0.98% | 0.04% |
| Median store revenue | $142,628 | $295,129 |
| Avg store rating | 4.01★ | 3.29★ |
| Most common store category | /Apparel | /Travel/Air Travel |
| Top country | US | US |
Gorgias vs Kustomer - FAQ
Which is more popular, Gorgias or Kustomer?
Gorgias is installed on more stores - 19,162 vs 824 among the stores Galadon tracks.
Do stores use both Gorgias and Kustomer?
Gorgias and Kustomer are rarely installed together - most stores run one or the other.
What kind of stores use Gorgias vs Kustomer?
Gorgias is most common among /Apparel stores, while Kustomer is most common among /Travel/Air Travel stores.