Helpdesk & Support · Usage Comparison
Gorgias vs Help Scout
Both are helpdesk & support tools. 19,162 ecommerce stores run Gorgias; 2,070 run Help Scout. Measured usage, side by side.
Gorgias is installed on more stores - 19,162 vs 2,070 among the stores Galadon tracks.
Export Gorgias stores →
| Metric | Gorgias | Help Scout |
|---|---|---|
| Stores using it | 19,162 | 2,070 |
| Share of tracked stores | 0.98% | 0.11% |
| Median store revenue | $142,628 | $87,377 |
| Avg store rating | 4.01★ | 3.95★ |
| Most common store category | /Apparel | /Apparel |
| Top country | US | US |
Gorgias vs Help Scout - FAQ
Which is more popular, Gorgias or Help Scout?
Gorgias is installed on more stores - 19,162 vs 2,070 among the stores Galadon tracks.
Do stores use both Gorgias and Help Scout?
Gorgias and Help Scout are rarely installed together - most stores run one or the other.
What kind of stores use Gorgias vs Help Scout?
Gorgias is most common among /Apparel stores, while Help Scout is most common among /Apparel stores.