Helpdesk & Support · Usage Comparison
Gorgias vs Freshdesk
Both are helpdesk & support tools. 19,162 ecommerce stores run Gorgias; 4,825 run Freshdesk. Measured usage, side by side.
Gorgias is installed on more stores - 19,162 vs 4,825 among the stores Galadon tracks.
Export Gorgias stores →
| Metric | Gorgias | Freshdesk |
|---|---|---|
| Stores using it | 19,162 | 4,825 |
| Share of tracked stores | 0.98% | 0.25% |
| Median store revenue | $142,628 | $86,276 |
| Avg store rating | 4.01★ | 3.64★ |
| Most common store category | /Apparel | /Apparel |
| Top country | US | US |
Gorgias vs Freshdesk - FAQ
Which is more popular, Gorgias or Freshdesk?
Gorgias is installed on more stores - 19,162 vs 4,825 among the stores Galadon tracks.
Do stores use both Gorgias and Freshdesk?
Gorgias and Freshdesk are rarely installed together - most stores run one or the other.
What kind of stores use Gorgias vs Freshdesk?
Gorgias is most common among /Apparel stores, while Freshdesk is most common among /Apparel stores.