Helpdesk & Support · Usage Comparison
Gladly vs Tidio
Both are helpdesk & support tools. 436 ecommerce stores run Gladly; 18,558 run Tidio. Measured usage, side by side.
Tidio is installed on more stores - 18,558 vs 436 among the stores Galadon tracks.
Export Tidio stores →
| Metric | Gladly | Tidio |
|---|---|---|
| Stores using it | 436 | 18,558 |
| Share of tracked stores | 0.02% | 0.95% |
| Median store revenue | $646,209 | $38,724 |
| Avg store rating | 3.45★ | 4.13★ |
| Most common store category | /Apparel | /Apparel |
| Top country | US | US |
Gladly vs Tidio - FAQ
Which is more popular, Gladly or Tidio?
Tidio is installed on more stores - 18,558 vs 436 among the stores Galadon tracks.
Do stores use both Gladly and Tidio?
Gladly and Tidio are rarely installed together - most stores run one or the other.
What kind of stores use Gladly vs Tidio?
Gladly is most common among /Apparel stores, while Tidio is most common among /Apparel stores.