Helpdesk & Support · Usage Comparison
Gladly vs Kustomer
Both are helpdesk & support tools. 436 ecommerce stores run Gladly; 824 run Kustomer. Measured usage, side by side.
Kustomer is installed on more stores - 824 vs 436 among the stores Galadon tracks.
Export Kustomer stores →
| Metric | Gladly | Kustomer |
|---|---|---|
| Stores using it | 436 | 824 |
| Share of tracked stores | 0.02% | 0.04% |
| Median store revenue | $646,209 | $295,129 |
| Avg store rating | 3.45★ | 3.29★ |
| Most common store category | /Apparel | /Travel/Air Travel |
| Top country | US | US |
Gladly vs Kustomer - FAQ
Which is more popular, Gladly or Kustomer?
Kustomer is installed on more stores - 824 vs 436 among the stores Galadon tracks.
Do stores use both Gladly and Kustomer?
Gladly and Kustomer are rarely installed together - most stores run one or the other.
What kind of stores use Gladly vs Kustomer?
Gladly is most common among /Apparel stores, while Kustomer is most common among /Travel/Air Travel stores.