Helpdesk & Support · Usage Comparison
Freshdesk vs Gorgias
Both are helpdesk & support tools. 4,825 ecommerce stores run Freshdesk; 19,162 run Gorgias. Measured usage, side by side.
Gorgias is installed on more stores - 19,162 vs 4,825 among the stores Galadon tracks.
Export Gorgias stores →
| Metric | Freshdesk | Gorgias |
|---|---|---|
| Stores using it | 4,825 | 19,162 |
| Share of tracked stores | 0.25% | 0.98% |
| Median store revenue | $86,276 | $142,628 |
| Avg store rating | 3.64★ | 4.01★ |
| Most common store category | /Apparel | /Apparel |
| Top country | US | US |
Freshdesk vs Gorgias - FAQ
Which is more popular, Freshdesk or Gorgias?
Gorgias is installed on more stores - 19,162 vs 4,825 among the stores Galadon tracks.
Do stores use both Freshdesk and Gorgias?
Freshdesk and Gorgias are rarely installed together - most stores run one or the other.
What kind of stores use Freshdesk vs Gorgias?
Freshdesk is most common among /Apparel stores, while Gorgias is most common among /Apparel stores.