Live Chat · Usage Data

Most popular Live Chat tools

72 live chat tools ranked by how many ecommerce stores actually run them - Tawk leads with 27,701 stores. Counts are measured, not editorial.

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#ToolStores using itShare of tracked stores
#1 Tawk 27,701 1.42%
#2 Facebook Messenger Chat Plugin 23,707 1.22%
#3 Tidio 18,558 0.95%
#4 Helpdesk & Chat 17,928 0.92%
#5 LiveChat 10,388 0.53%
#6 Tidio ‑ Live Chat & AI Chatbot 9,386 0.48%
#7 Pushdaddy WA Chat 7,482 0.38%
#8 Intercom 6,109 0.31%
#9 Freshchat 6,065 0.31%
#10 WhatsApp Marketing+Chat 5,841 0.30%
#11 Dondy 5,815 0.30%
#12 ChatBot 5,523 0.28%
#13 ChatBot by Text 5,414 0.28%
#14 Crisp Chat 4,675 0.24%
#15 SeedGrow WhatsApp Chat 3,643 0.19%
#16 Marketing+Support on WhatsApp 3,479 0.18%
#17 tawk.to Live Chat 3,282 0.17%
#18 WhatsApp 3,264 0.17%
#19 Live Chat & FAQs 2,960 0.15%
#20 EAZE WhatsApp Button 2,777 0.14%
#21 Olark 2,756 0.14%
#22 Chatty AI Chatbot & Live Chat 2,675 0.14%
#23 amaze AI Helpdesk & Chat 2,284 0.12%
#24 Chat buttons & Contact Form 2,144 0.11%
#25 AI live chat by Text 2,067 0.11%
#26 Live Chat 1,781 0.09%
#27 Chatra - Live Chat & Chatbot 1,616 0.08%
#28 ManyChat 1,526 0.08%
#29 Live Chat&AI Chatbot 1,484 0.08%
#30 WhatsApp Chat + Marketing 1,459 0.08%
#31 Richpanel Ecommerce Helpdesk 1,457 0.07%
#32 Chaty Chat Buttons & WhatsApp 1,252 0.06%
#33 Willdesk 1,152 0.06%
#34 Musbu ‑ WhatsApp Chat Button 1,113 0.06%
#35 WhatsApp Chat 1,044 0.05%
#36 Crisp ‑ Helpdesk & AI Chatbot 915 0.05%
#37 WhatsApp & Instagram CRM 891 0.05%
#38 Jotform AI Chatbot ‑ Live Chat 842 0.04%
#39 Drift 834 0.04%
#40 AI Chatbot+Live Chat 814 0.04%
#41 Facebook Messenger Marketing 643 0.03%
#42 Zipchat AI Chatbot & Live Chat 597 0.03%
#43 Channel Sales Chat Bot CRM 567 0.03%
#44 Wizybot CRM & AI Chatbot 557 0.03%
#45 AI Chat & Live Chat 543 0.03%
#46 WhatsApp Chat+Automation 503 0.03%
#47 Interakt ‑ WhatsApp Marketing 497 0.03%
#48 Interakt ‑ Sell on WhatsApp 490 0.03%
#49 Chatway Live Chat & WhatsApp 419 0.02%
#50 WhatsApp Marketing + API 402 0.02%
#51 WhatsApp Chat & Abandoned Cart 396 0.02%
#52 Leading AI Chatbot 387 0.02%
#53 Abandoned Cart Messenger 345 0.02%
#54 Messenger Chatbot Marketing 293 0.02%
#55 Gobot 261 0.01%
#56 CW‑WhatsApp Chat 259 0.01%
#57 Messenger channel 251 0.01%
#58 WhatFlow‑Whatsapp Automation 249 0.01%
#59 WhatsApp Support+AI 235 0.01%
#60 Commslayer ‑ Helpdesk & Chat 233 0.01%
#61 PX WhatsApp Chat ‑ Live Chat 231 0.01%
#62 Gobot ‑ AI Chatbot + Quiz 223 0.01%
#63 Live Chat & WhatsApp 179 -
#64 VanChat AI Chatbot & Live Chat 173 -
#65 Facebook Chat Box ‑ Chatbot 169 -
#66 Facebook Messenger Chat 160 -
#67 Manifest AI Chatbot + ChatGPT 146 -
#68 Avada WhatsApp Chat 144 -
#69 Verifast AI Chatbot +Sales Bot 143 -
#70 FAST ‑ WhatsApp Chat 139 -
#71 AiSensy ‑ WhatsApp Marketing 132 -
#72 AskTimmy AI Chat Bot AI Search 102 -
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Most popular Live Chat tools - FAQ

What is the most popular live chat tool?

Tawk is the most widely installed live chat tool among the ecommerce stores Galadon tracks, running on 27,701 stores.

How many live chat tools does Galadon track?

Galadon tracks install counts for 72 live chat tools across 1,944,191 ecommerce stores.

Which live chat tools are most used after Tawk?

After Tawk, the most-installed live chat tools are Facebook Messenger Chat Plugin, Tidio, Helpdesk & Chat, LiveChat.