Industry Benchmark · Usage Data

Mass Merchants & Department Stores tech stack

The tools mass merchants & department stores ecommerce stores actually run across 388 tracked stores, ranked by adoption - led by Google Analytics.

Export Mass Merchants & Department Stores stores →
#ToolMass Merchants & Department Stores stores using itShare of category
#1 Google Analytics Analytics 151 38.9%
#2 Shop Pay Checkout & Payments 28 7.2%
#3 Hotjar Analytics 19 4.9%
#4 Mailchimp Email Marketing 18 4.6%
#5 Afterpay Checkout & Payments 18 4.6%
#6 Klaviyo Email Marketing 16 4.1%
#7 Zendesk Helpdesk & Support 10 2.6%
#8 Trustpilot Reviews 7 1.8%
#9 Judge.me Reviews 7 1.8%
#10 Klarna Checkout & Payments 6 1.5%
#11 Algolia Search & Discovery 6 1.5%
#12 Segment Analytics 5 1.3%
#13 Yotpo Reviews 4 1.0%
#14 Attentive SMS Marketing 4 1.0%
#15 Shogun Page Builder 3 0.8%
#16 Stamped Reviews 3 0.8%
#17 Smile.io Loyalty & Rewards 3 0.8%
#18 Okendo Reviews 3 0.8%
#19 Nosto Personalization 2 0.5%
#20 Dynamic Yield Personalization 2 0.5%
#21 Gorgias Helpdesk & Support 2 0.5%
#22 Klevu Search & Discovery 2 0.5%
#23 LiveChat Live Chat 2 0.5%
#24 Affirm Checkout & Payments 2 0.5%
#25 Omnisend Email Marketing 2 0.5%
#26 Postscript Email Marketing 2 0.5%
#27 Route Shipping & Fulfillment 2 0.5%
#28 Sezzle Checkout & Payments 2 0.5%
#29 Tidio Helpdesk & Support 2 0.5%
#30 Privy Email Marketing 1 0.3%
#31 PayPal Checkout & Payments 1 0.3%
#32 Ali Reviews Reviews 1 0.3%
#33 Intercom Helpdesk & Support 1 0.3%
#34 Findify Search & Discovery 1 0.3%
#35 Rivyo Reviews 1 0.3%

Mass Merchants & Department Stores tech stack - FAQ

What is the most popular tool for mass merchants & department stores stores?

Google Analytics is the most widely installed tool among mass merchants & department stores ecommerce stores Galadon tracks, running on 151 of them.

What does a typical mass merchants & department stores store's tech stack look like?

The most common tools among mass merchants & department stores stores are Google Analytics, Shop Pay, Hotjar, Mailchimp, Afterpay, Klaviyo.