Industry Benchmark · Usage Data

Internet tech stack

The tools internet ecommerce stores actually run across 1,697 tracked stores, ranked by adoption - led by Google Analytics.

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#ToolInternet stores using itShare of category
#1 Google Analytics Analytics 741 43.7%
#2 Shop Pay Checkout & Payments 122 7.2%
#3 Hotjar Analytics 112 6.6%
#4 Mailchimp Email Marketing 111 6.5%
#5 Trustpilot Reviews 76 4.5%
#6 Klaviyo Email Marketing 76 4.5%
#7 Zendesk Helpdesk & Support 71 4.2%
#8 Judge.me Reviews 46 2.7%
#9 Afterpay Checkout & Payments 31 1.8%
#10 Klarna Checkout & Payments 22 1.3%
#11 LiveChat Live Chat 21 1.2%
#12 ActiveCampaign Email Marketing 19 1.1%
#13 Tidio Helpdesk & Support 19 1.1%
#14 Intercom Helpdesk & Support 17 1.0%
#15 Algolia Search & Discovery 16 0.9%
#16 Yotpo Reviews 15 0.9%
#17 Freshdesk Helpdesk & Support 13 0.8%
#18 Omnisend Email Marketing 11 0.6%
#19 GoAffPro Affiliate & Referral 11 0.6%
#20 Triple Whale Analytics 10 0.6%
#21 Shogun Page Builder 10 0.6%
#22 Gorgias Helpdesk & Support 8 0.5%
#23 Privy Email Marketing 8 0.5%
#24 Help Scout Helpdesk & Support 8 0.5%
#25 Stamped Reviews 7 0.4%
#26 Searchanise Search & Discovery 7 0.4%
#27 Constant Contact Email Marketing 6 0.4%
#28 Sezzle Checkout & Payments 6 0.4%
#29 Affirm Checkout & Payments 6 0.4%
#30 Justuno Personalization 4 0.2%
#31 Smile.io Loyalty & Rewards 3 0.2%
#32 Growave Loyalty & Rewards 3 0.2%
#33 Postscript Email Marketing 3 0.2%
#34 Segment Analytics 3 0.2%
#35 ShipStation Shipping & Fulfillment 2 0.1%
#36 ReferralCandy Affiliate & Referral 2 0.1%
#37 Rivyo Reviews 2 0.1%
#38 Drift Live Chat 2 0.1%
#39 Okendo Reviews 2 0.1%
#40 Attentive SMS Marketing 2 0.1%
#41 LimeSpot Personalization 1 0.1%
#42 Kustomer Helpdesk & Support 1 0.1%
#43 Smartrr Subscriptions 1 0.1%
#44 Fera Reviews 1 0.1%
#45 Elevar Analytics 1 0.1%
#46 Drip Email Marketing 1 0.1%
#47 PayPal Checkout & Payments 1 0.1%
#48 Ordergroove Subscriptions 1 0.1%
#49 Bold Subscriptions Subscriptions 1 0.1%
#50 Refersion Affiliate & Referral 1 0.1%
#51 Reviews.io Reviews 1 0.1%
#52 Ali Reviews Reviews 1 0.1%
#53 Seguno Email Marketing 1 0.1%
#54 LoyaltyLion Loyalty & Rewards 1 0.1%

Internet tech stack - FAQ

What is the most popular tool for internet stores?

Google Analytics is the most widely installed tool among internet ecommerce stores Galadon tracks, running on 741 of them.

What does a typical internet store's tech stack look like?

The most common tools among internet stores are Google Analytics, Shop Pay, Hotjar, Mailchimp, Trustpilot, Klaviyo.